Professional Services

Expert Services for Every Stage

From initial implementation to ongoing support, our team of experts is here to ensure your success with Gmastek ERP.

Implementation & Deployment

End-to-end implementation with minimal business disruption.

8-16 weeks typical

Our proven methodology ensures a smooth transition from your legacy systems to Gmastek ERP. We work closely with your team to understand your processes and configure the system accordingly.

Requirements analysis & gap assessment
System configuration & customization
Phased rollout strategy
Go-live support & stabilization

Custom Development

Tailored solutions for your unique business requirements.

Varies by scope

When out-of-the-box features don't fully meet your needs, our development team creates custom modules, integrations, and enhancements that seamlessly extend the platform.

Custom module development
Workflow automation
Report customization
UI/UX enhancements

Training & Onboarding

Comprehensive training programs for your entire team.

Ongoing

We provide role-based training programs that ensure every user is confident and productive from day one. Training materials are available in multiple formats.

Administrator training
End-user workshops
Train-the-trainer programs
Video tutorials & documentation

Technical Support (24/7)

Round-the-clock support to keep your business running.

24/7/365

Our global support team is available 24/7 to resolve issues quickly. With multiple support tiers, you get the right level of assistance for every situation.

Multi-channel support (phone, email, chat)
Dedicated account manager
Priority escalation paths
SLA-backed response times

Data Migration

Secure and accurate transfer of your existing data.

2-6 weeks typical

We handle the complex task of migrating your historical data with precision. Our automated tools and validation processes ensure data integrity.

Data mapping & transformation
Automated migration scripts
Data validation & cleansing
Legacy system decommissioning

System Integration

Connect Gmastek with your existing business systems.

1-4 weeks per integration

Integrate with your CRM, e-commerce platform, payment gateways, and other business-critical systems for a unified technology ecosystem.

API development & configuration
Third-party connectors
Real-time data synchronization
Integration testing & monitoring

Consulting & Process Optimization

Strategic guidance to maximize your ERP investment.

Ongoing

Our consultants bring deep industry expertise to help you optimize business processes, improve efficiency, and drive measurable results.

Business process analysis
Workflow optimization
Change management support
ROI assessment

Maintenance & Updates

Keep your system current with regular updates and improvements.

Continuous

Stay ahead with the latest features, security patches, and performance improvements. We ensure your system is always running at peak performance.

Regular platform updates
Security patches
Performance optimization
Feature enhancements

Our Implementation Process

A proven methodology that ensures successful deployments.

01

Discovery

Understand your business needs and define requirements

02

Design

Create solution architecture and configuration plan

03

Build

Configure, customize, and integrate the system

04

Launch

Deploy, train, and provide ongoing support

Ready to Get Started?

Contact our team to discuss your project requirements and get a customized proposal.